
HD Freedom 250 Digital Hearing Aid
Overview

The HD Freedom 250 is a mid-range in-the-ear digital hearing aid that offers excellent sound quality and a range of impressive technical features encased in a user-friendly design. It’s small, incredibly discreet, and comfortable to wear. The HD Freedom 250 Hearing Aid is a more sophisticated in-the-ear hearing aid model than the HD Freedom 230, with many excellent technical features to help boost your listening experience.
HD Freedom 250 review from Bev Carter: Hearing Direct audiologist
The HD Freedom 250 is a great little hearing aid to work with. Perfect for mild to moderate hearing losses; although its fitting range also allows us to fit it to more moderate-severe hearing losses too. With a few hundred fittings of these under my belt, I feel confident in its performance, and love seeing our customers benefit from improved hearing.
Key Features
Looks
The HD250 is an instant-fit device, developed to sit snugly within the average adult sized ear canal. If however, you experience discomfort or unwanted feedback, it comes supplied with 3 different silicone fitting tips (or domes) for an improved fit.
The body (shell) of the HD250 is beige coloured. Right sided HD250s have red printing on the shell. Left sided HD250s have blue printing.
A thin, short pull cord attached to the outer side of the hearing aid makes removing the HD250 a simple task.
Sounds
The HD250 is a mid-range digital hearing aid that offers excellent sound quality. Suitable for those with a mild to moderate hearing loss, the HD250 analyses incoming sound in 12 frequency areas (bands) to reproduce a clear, amplified result.
Tri-layered noise reduction and dynamic speech enhancement algorithms are constantly active, producing as comfortable a listening experience as possible. An advanced feedback management system also works to reduce the likelihood of any unwanted whistling.
If you have sent us your audiogram in advance, the HD250 will be programmed with 4 volume settings based on your hearing loss profile.
- Setting 1 is set 2dB softer than the software’s recommendation for the audiogram to give a softer option on startup.
- Setting 2 is as per audiogram recommendation.
- Setting 3 is 2-3dB louder than setting 2.
- Setting 4 is 2-3dB louder than setting 3.
If you do not have an audiogram; our standard setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the 4 settings. High tones are boosted up more than lower bass tones.
Size
12mm x 10mm x 7mm
0.47 inches x 0.39 inches x 0.27 inches
What’s in the box
- Pack of 6 size 10 batteries – each battery will last an average of 5 days
- Sample pack of fitting tips – 1 small, 1 medium (attached to the HD250), 1 large
- 4 spare wax guards
- Cleaning brush (there is magnet on one end to help with battery removal)
- User guide
How to buy
Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens:
Select which ear you wish to wear the hearing aid on (left / right / both) and add to basket. Check-out and purchase with Visa / Mastercard or PayPal. Your order will be sent directly to you via courier from our UK warehouse for a 30 day home trial. Everything you need to try the aid for this period is included.
Many customers have a copy of their audiogram (hearing test result on a graph) and will email us a copy before ordering - audiology@hearingdirect.com.
If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.
Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.
Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test.
If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.
Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.
Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, we can arrange for a reprogrammed unit to be sent in exchange, provided the original is first returned to our US returns facility within the first 30 days.
If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.
12 month Hearing Aid Warranty
The warranty covers manufacturing and material defects in the hearing aid itself. Upon inspection Hearing Direct will either repair or exchange the hearing aid with a new or refurbished like for like unit at their sole discretion.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.
Out of Warranty Hearing Aid Repair
If your hearing aid is out of warranty Hearing Direct will inspect the device and either repair or replace it with a fully refurbished device for $250.00 Out of warranty repairs are guaranteed for a period of 6 months. (Please note this will only cover mechanical failure of the device for up to 4 years from the original purchase date)