Skip to content
Need help? Call us on 1-800-216-2331
Need help? Call us on 1-800-216-2331

Common Problems And Solutions When Using Hearing Aids

Do you ever experience problems with your hearing aids? What are the most common hearing aid problems? In this blog post, we discuss the 4 most common hearing aid issues and how to solve them.

Hearing aid problems and solutions

Wearing hearing aids is by no means a complicated issue. Nevertheless, sometimes wearers encounter problems. Most of these problems are related to the performance of the device. You can usually easily remedy these problems as battery issues or poor maintenance is generally the cause. Whatever the problem, though, there is always a solution and with the correct identification; you will be able to solve the matter without an inconvenience of time without the aid or waiting for an appointment to see a specialist.

4 Common hearing aid problems

You can find some of the most common problems with hearing aids and their respective solutions below. However, if the solutions offered do not improve the performance of your hearing device, it is highly advisable that you turn to your audiologist for professional help or to your supplier for replacement if the device is defective and in warranty.

1. The hearing aid produces no sound

There are various reasons for a hearing aid to appear “dead”. The first thing you should do is to make sure that the device is switched on and that the microphone setting is activated. Then check if the batteries are the right size, if they are correctly inserted and if the compartment door is closed. Most frequently, a depleted battery can cause the hearing aid to stop working so if you notice that, you should replace it immediately as keeping old batteries inside may damage the device. Another action you can take is to see if the earmould, tubing or microphone ports are clogged up, e.g. with earwax or moisture. If that is the case, you should carefully clean them up and leave them to dry.

2. The hearing aid makes a “scratchy” sound

It is possible for the hearing aid to make some unusual sounds that resemble scratching or hissing. A collection of dust, lint or moisture can cause this. You can remove dust by switching the device on and off a few times. If the hearing aid is moist, you should immediately dry it with a soft tissue, remove the battery and leave the battery compartment open. It is best to use a special dehumidifier for hearing aids. Sometimes the scratchy sounds are accompanied by the aid going on and off repeatedly. You should check that the batteries are inserted correctly and making the right contact.

3. The hearing aid makes a “whistling” sound

The common reasons for a whistling sound are a few. First, try to adjust the volume, as it may be too high. Then, check if the hearing aid batteries are weak and need replacement. Check you have inserted your earmould correctly. This could cause whistling and it's best to take off your hearing aid and adjust it carefully again.

4. Distorted or weak sound

Sound distortion and weakening are not extraordinary with hearing aids. Usually, you need to replace the batteries and check the volume as it may be too high. If that does not help, then look at the tubing and the earmould to see if they are blocked up with moisture or earwax and clean them if necessary. Again, this issue may be due to a partially blocked microphone port. You should make sure that this is clear of any wax or debris. If you are still having problems with your hearing aid then contact us and our staff will do their very best to help.

About Hearing Direct

We are one of the world's leading hearing aid specialists. HearingDirect offers a wide range of affordable products, as well as information resources to help improve the quality of life for the hard of hearing. We sell: Don't forget to like our Facebook Page
Previous article List of all our Blog Posts